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28 Jun 2013

Full-Time Solutions Engineer

Akamai – Posted by HKiskinis Anywhere

Job Description

Job Description: Akamai Solutions Engineer
Akamai’s innovative, global network addresses the uncertainty of the public Internet by ensuring that its’ customers have a reliable, cost-effective and highperformance platform for their online business. Working with Akamai allows companies to outsource complexity, maximize security, and reduce IT costs.

About the Job
Location: Frankfurt, Germany

In this role, you will use your background in the area of technical pre-sales, project management & delivery

to help define and develop our customers online strategies, moving them from concept to implementation.

You’ll also invest your time in understanding customers business models and Akamai’s advanced solution set

to define operational models that best leverages both the customer’s and Akamai’s strengths. Akamai places

great emphasis on customer education of solution development, management, strategy and roadmaps.

About the Team

Solutions Engineering is the technical side of the field sales team, a world class organization that provides

unanticipated value and strives to provide the “right” solution to our customers and prospects. Our Solutions

Engineers possess the highest levels of both business and technical acumen – understanding customer

business drivers, matching those to Akamai’s technologies, and clearly articulating complex solutions to

prospective clients.

Responsibilities

* Drive revenues by managing the pre-sales technical process and evangelizing Akamai’s technology to

existing and prospective customers, and to drive new product and service offerings.

* Work closely with the sales person to educate existing and prospective customers about the superiority of

Akamai’s services – this includes conference calls, site visits, presentations, technical evaluations, technical

objection handling, proposals, and follow up on all customer related issues.
* Full responsibility for the overall solution design

* Oversee the customer proposal process and ensure that all technical information and recommendations

addressing customer requirements are properly defined.

* Support and educate Sales, Marketing and other internal departments to ensure that customers get

appropriate updates, upgrades and event-oriented solutions.

* Work with Product Management and R&D to develop future product direction and strategy

Basic Qualifications

* Education: Bachelor’s degree in Engineering, Computer Science, or related technical field or equivalent

experience.

* Overall experience: 5 – 10 years or equivalent experience.

* 3+ years of experience in a “customer facing” environment such as sales or technical consulting.

* Strong background in Internet Technologies, such as HTTP, DNS, Web Servers, Browser technologies,

Security, Web Application Firewall, Media streaming (Video/Audio).

* Excellent written, verbal, and presentation skills appropriate to both technical and management clients.

* Must have experience developing and enhancing strong client relationships.

* A proven track record demonstrating good business judgment.

* An ability to make decisions, and a passion for excellence.

* Must be willing to travel to approximately 30%.

* Fluency in Business English is required. At least basic German language skills with the willingness to learn.

Desired Qualifications

* Technical programming background: J2EE, .NET, Web Services, scripting experience

* Security Background: CISSP certification or equivalent knowledge

* Large Account experience (Fortune 500) or Large Systems Integrator experience

Additional Information

* Working & living in Frankfurt, Germany – an attractive town in the heart of Germany which is the center of

finance. Frankfurt is very international; including the best infrastructure. See http://www.frankfurt.de

* Moving home for you & your family to Frankfurt will be subsidized by Akamai.

* We understand that you don’t have perfect German language skills. We expect you to build up your

command of German language in a way that you will be fluent in Business German within 12 months.

How to Apply

Contact us! If you're excited by Akamai and would like to help change the online landscape, please apply. Akamai Technologies GmbH; 85784 Garching/Munich, Parkring 29 Mr. Torsten Mohr tmohr@akamai.com Mr. Ed Griffiths egriffit@akamai.com http://www.akamai.com Akamai Technologies is an Affirmative Action, Equal Opportunity employer (M/F/D/V) that values the strength that diversity brings to the workplace.

Job Categories: Web. Job Types: Full-Time. Job Tags: Browsers, DNS, Firewall, HTTP, Security, Solutions Engineer, and Web Servers. Salaries: 60,000 - 80,000.

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