Sales Rep., Administrator, Customer Care

Resume posted by Alexios Simos in Sales.

Desired position type: Full-Time
Location: Athens Attica, Greece

Contact Alexios Simos

Summary

Self starter, Excellent communicator, Strong leader, Disciplined, Methodical, Ability to work and deliver results under stressful conditions.

Education

Bachelor of Science in Business Administration from ¨The American College of Greece¨
Deree College ( 06/1997 ).

Languages : English (Certificate of English Proficiency), Spanish (Certificate of Aptitud),

In 2002 I completed my study in Conservatory of National Music in Athens. The same year I participated in a competition organised by Alexander S. Onassis Public Benefit Foundation and I won the first price being a scholarship for further training abroad. From 2002 to 2010 have sang in productions of operas in different cities in Spain and Italy. My professors were: Ghena Dimitrova and Francisco Lazaro.

Experience

2012- Athens Greece

Employee of Teleperformance Hellas working for Expedia ( Spanish Department ).
Department of Lodging Support Services. Resolution of problems that may occur in the reservations of the guests, possible walks/relocations or cancellations as well as problems of invoices that hotels pay as a commission to Expedia and vice versa.

Manage walks and relocations
Give information to hotels for the reservations
Educate hoteliers on how to use the Extranet system in their database
Resolution of problems and transfer cases to the appropriate departments
Complete refund and accessibility requests

2011-2012 Athens Greece

Sales Representative of pharmaceutical Company “Sales Pharma”
Promotion of Austrian diabetics’ counters for the company Med Trust Hellas and medicines such as Pycnogenol and Prelox for the company Vilco as well as IQ Home Diagnostics for Medevien.

Promotion
Sales and marketing
Enhance the volume of sales presenting the benefits of our products

2006-2008 Barcelona Spain

Coordinator – Team Leader of Insurance Company “Nortehispana Grupo Catalana Occidente” Employed, trained, developed and managed a staff of five.Controlled all the day to day running of the business including:

Promotion
Sales and marketing
Attracting and maintaining customer portfolio
Staff training

2005-2006 Barcelona Spain

Employee of Tourist Shop “Emporio” Controlled all the day to day running of the business including:

Promotion
Sales and marketing
Customer service

2002-2005 Sant Cugat Barcelona Spain

Employee of Clothing Store Responsible for the operational side of the business including:

Promotion
Customer service
Sales and marketing

1999-2000 Athens Greece

Employee of Marketing Department “Vodafone” Responsible for the operational side of the business including:

Promotion of new products
Customer service
Sales and marketing
Attracting and maintaining customer portfolio

Skills

  • Supervisor – Coordinator ( 2 years )

Specialties

    Public speaking, Team leader

Spoken Languages

    English - Very good use of written and spoken English ( Certificate of English Proficiency ), Greek (Mother Language), Spanish - Excellent use of written and spoken Spanish ( Certificate of Aptitud )