Coordinator / Operator Administration

Resume posted by Sofia ncs
Desired salary: $30,000.00
Desired position type: Any
Location: Thessaloniki Decentralized Administration of Macedonia and Thrace, Greece

Contact Sofia ncs


Experienced Sales Marketing Coordinator with a demonstrated history of working in the food production industry and Tourism as well. Strong computer skills, Basic Accounting, Public Speaking, and Management, Digital Marketing, Creative Content Writing, Strong marketing professional, Administration and organizational skills, Adjustable in any working environment with a HND focused in Business Information technology from Mediterranean College Thessaloniki.



Title Higher National Diploma in Computing – Business Information Technology – BΙΤ
Institution Mediterranean College, Thessaloniki

Dates 1998-2001
Title Vehicle Mechanical Engineer
Institution Technological Educational Institute – TEI of Thessaloniki

Dates 1995-1997
Title Computer Programming Assistant
Institution 9th Technical Vocational High School of Thessaloniki


Work Experience

Dates October 2016 – Today
Position Sales & Marketing Coordinator
Duties Performing daily office duties including faxing, copying, and checking mail, answer sales phone lines and take messages, handling customer requests and forward inquiries to the appropriate salesperson, assist clients when needed, participating in production of sales and marketing literature and maintain literature store, preparing marketing material and keeping updated social media and running campaigns, creating content writing, reports, press releases, company brochures & similar documents, communication (phone, mail) with customers and partners abroad, work with sales and marketing executives to coordinate meetings with customers and partners, maintain orderly office inclusive of the filing systems, issuing invoices when needed, assisting in organizing trade fairs, participate in company’s stand to trade fairs.
Company Details Olive Oil Company Nature Blessed, Sindos, Greece

June 2016 – August 2016 (summer job)
Position Cashier & Customer Service
Duties Cashier management, serving retail and corporate customers, product returns, issue discount vouchers
Company Details DIY Super Home Center, Nicosia, Cyprus

Dates April 2015 – November 2015
Position Operation & Transfers Executive
Duties Receiving, checking and recording all incoming transfer orders from foreign tour operators via B2B software, update B2B software and export data , scheduling of transfers , updating of customer pickups via fax / Us Email / sms , communication with the accommodations to confirm arrival and departure of guests, communication with representatives of airports and ports, secretarial and other support of representatives, 24-hour on-call customer support, customer communication for problem solving, tour management, cruise management, organization control and ordering ferry tickets, support and collaboration with the Department of hotel booking, information suppliers lists, checking and editing final charges to tour operators, suppliers invoices control, create statistical tables, sales data processing / motion of destinations, archiving / classification (the above management regards island destinations of Santorini, Mykonos, Paros, Naxos)
Company Details Tourist services, MTS Incoming SA , Santorini, Greece

Dates December 2013 – February 2015
Position Web Page Administrator – via internet
Duties Customer support and management, blog management, sales promotion, offers redaction
Company Details Advertising and Promotion Internet Services,

October 2012 – November 2013
Position Assistant Manager
Duties Customer service, reservations management, cashier management, training new staff, supplies control
Company Details Bistro, Mint and Cinnamon, Nicosia, Cyprus

January 2012 – May 2012
Position Office Administrator (marketing, sales and administration departments)
Duties Secretarial support of Managing Director, mail and email handling, pricelist management, filing, organize meetings
Company Details Beverages Imports and Sales, Savero Ltd, Nicosia, Cyprus

November 2010 – December 2011
Position Office Administrator (marketing, sales and logistics departments)
Duties Receive and execute client’s orders, handling mail and emails, offers redaction, issue invoices and waybills, call center management, filing, brochures translation, marketing material preparation, graphic design assistance, stock control, logistics support, other secretarial duties
Company Details Farm Equipment Import and Sales, Westfalia Ltd, Nicosia, Cyprus

Dates March 2010 – June 2010
Position Assistant Manager
Duties Reception, customer service
Company Details Saloniki Restaurant , Middleburg, Netherlands

Dates May 2009 – February 2010
Position Office Administrator
Duties Handling mails and emails, preparing financial offers, issue invoices and waybills, call center management, filing, customers orders management, graphic design assistance, basic computer technical support
Company Details Advertising, Koutrakis Advertising, Thessaloniki, Greece

Dates November 2005 – April 2009
Position CEO , Founder
Duties Liaising with business customers and preparing financial offers, liaising with suppliers, liaising with banks, stock control, handling mails and emails, e-shop administration, issue invoices / waybills, filing, managing orders, payment management and control, sales, supervising marketing material.
Company Details Computers / Internet / Mobile services, Hypercube, Thessaloniki, Greece

Dates November 2004 – March 2005
Position Sales assistant
Duties Customer support, sales, mobile connections, internet connections
Company Details Mobile / Internet / Computer services, Germanos, Athens, Greece

Dates February 2004 – April 2004
Position Marketing researcher
Duties Visiting retail stores and filling questionnaires regarding packaging.
Company Details Packaging, Masterpack Α.Ε., Thessaloniki, Greece

Dates June 2003 – September 2003
Position Sales assistant
Duties Informing customers for company’s beauty services and providing them with vouchers.
Company Details Beauty services, Beauty and Diet, Thessaloniki, Greece

Dates May 2002 – September 2002
Position Barista / Waitress
Duties Customer service, bartending, cleaning.
Company Details Greek Restaurant, Wassertrundingen, Germany

Dates September 1999 – May 2000
Position Typist
Duties Thesis Typing for University students
Company Details Copy center, Thessaloniki, Greece

Other Jobs
ECDL teaching (private lessons)


  • Computer skills Windows, Office, Internet / Social Media marketing, Photoshop, Corel, Internet, Wordpress, Blogging
  • Basic computer technical support
  • Video Editing / Video Production
  • Art skills
  • Maquettes creative design for printed advertising,
  • company logo design
  • Seminars
  • Other Skills “Grow Greek Tourism Online’’, by Google (15 hours)
  • Dreamweaver web page design / HTML (100 hours)
  • Industriousness, Decisions Making , Kindness , Consistency, Discipline, Internet Research, Communication, Team Spirit

Spoken Languages

    *Greek - Mother language. *English - Excellent use of written and spoken english.