Professional Congress Organizer

Resume posted by Tina.Fragkaki in Tourism.

Desired position type: Any
Location: Rethimnon Kriti, Greece

Contact Tina.Fragkaki

Summary

Twenty eight (28) years of experience in the tourism industry, spezialized in incoming services, orchestra touring and cultural events, congresses and public relations.
Speaking four (4) languages: english, french (very good) italian and spanish (good).
Pleasant personality, dynamic character, friendly and cooperative in business environment and team working

Education

EDUCATION
1978-1982 UNIVERSITY OF ATHENS
Department of French Literature

1981 FRENCH INSTITUTE OF ATHENS – Diplome Superieur III

COMPUTER SKILLS
• Operating Systems: Microsoft Windows
* Software Systems (Software Packages): Word, Excel, MS Access, MS PowerPoint

Experience

2009-2010 EPA Ltd. Athens
Project Manager Congress Dept. Responsible for: Organization, executive and financial management of conferences and events, with full secretarial support and tourism services.

2004-2009 Heliotopos Group Ltd., Athens
Manager of Congress Dept.: Organization, executive and financial management of conferences and events, with full secretarial support and tourism services. Organization of trade fairs.

2003-2004 University of Crete, Heraklion, Crete
Foreign Officer (Research Project KA 1799)
Providing advice on questions:
• Planning strategy to offer better and more comprehensive services and products to the consumer in major hotels and tourist businesses (luxury travel)
• Cultivation of relations of trust between the company and its customers (consumer trust),
• Exploring new “channels” using new technologies such as mobile phones or the internet, new services and payment (payment services).

1999-2003 Travel and Congress Network Ltd., Athens
General Manager with responsibility for:
• Organization and office management
• Economic Management
• Preparing specific documentation folders for submitting to international organizations to undertake major international conferences in Greece
• Organization, execution and financial management of conferences with full secretarial services and tourism
• Design and supervising the promotional program of the company
• Consulting in designing computer programs for full online coverage of conferences
• Organization of trade fairs

1983 – 1999: Lambrakis Press SA (DOL) TRAVEL PLAN. Athens
Company executive in: Planning Dept. (outbound trips), conferences and inbound tourism with responsibility for:
• Planning Dept: Tour planning, specialized in incentives and special interest tours in Greece and abroad. Tour leader.
• Incoming Dept.: Responsible for reservations, cost, contact and signing contracts with suppliers, organizing and handling tours and special programs, responsible for handling guests, artists and orchestras of the Athens Concert Hall, organizing and performing art tours in Greece.
• Congress Dept.: Organization and operation of scientific meetings and conferences, public relations, organization of company participation in trade fairs in Greece and abroad.
• Training of the newly appointed graduates in tourism jobs during their practice

Skills

  • Travel, tourism and conference industry

Spoken Languages

    English - very good use in written and spoken english, French - university degree, Greek (Mother Language), Italian and spanish language - elementary