Hotel manager

Resume posted by krasopul in Hospitality.
Desired salary: $35,000.00
Desired position type: Any
Location: New York New York, United States

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Summary

An outgoing, dynamic and sales focused professional who has a relentless drive to deliver more than just results. Vasilis is for 15 years owner and manager of Jennifer Home Hotel. A small 10-room luxury hotel in northern Greece. For more than 12 years Jennifer Home Hotel under Vasilis direction it is the best hotel in northern Greece according to Trip Advisor and with a score of 9.8 for 10 consecutive years at Booking.com. Vasilis has a track record of effectively leading and managing all aspects of a hotel, and of making guests feels cared for, valued, and respected. As a true hands on leader, he is not afraid to jump in and assist wherever he is needed, and will do everything he can to deliver results that will contribute to the overall mission and success of a business.
He possesses an analytical and expedient approach to problem solving which always results in a win/win resolution for all parties. He has the self assurance that enables goals to be achieved, and is constantly looking to introduce new products and services that will meet the needs of tomorrow’s savvy global travellers.

Education

Music School Thessaloniki, 1986 – 1989
Middle-Class Clarinet. B Harmony
Università degli Studi di Parma 1983 – 1986
Professor of Physics
Drama city School 1979 – 1983
A level:
Geography (A)
Maths (A)
History of Modern World (B)
Physics and Science Combined (A)

Experience

Four Star Hotel – Drama North Greece
HOTEL OWNER and MANAGER Jul 2003- Present
Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 10 guest rooms and suites, 1 conference room, 1 restaurants, a lounge and an external pool with a pool bar.

Duties
• Using hotel resources to maximize guests’ satisfaction & optimize revenues.
• Representing the hotel in the market place and develop relationships Middle-Class accounts.
• Analysing statistical information and drawing conclusions from it.
• Developing and implementing staff training programs.
• Ensuring the accurate and timely submission of payroll data.
• Continuously developing the hotels brand.
• Attending tourism trade fairs and exhibitions.
• Drafting regular reports on the hotels operating objectives and fiscal performance.
• Aggressively managing all the independent revenue and expense areas to ensure profitability.
• Conduct disciplinary actions against staff, including terminations.
• Accurately forecasting A level/expenses.

Skills

  • Service orientated
  • Responsiveness
  • Leadership skills
  • Professional judgement
  • Problem solving
  • Super organised
  • Decision making
  • Energetic
  • Self control
  • Excellent communicator
  • Tactful & articulate
  • Influencing skills

Spoken Languages

    * Greek – Mother tongue * English – Very good use of written and spoken English. Excellent use of the technical terminology.