Computer Engineer

Resume posted by Labros Labropoulos in IT.

Desired position type: Full-Time
Location: Athens Attica, Greece

Contact Labros Labropoulos

Summary

I graduated from one of the top Greek departments specialized in computers and ever since I have seized every opportunity to evolve professionally.

Either in the army or in lifelong education, I have been privileged enough to sharpen my expertise and interpersonal skills that enabled mine securing challenging jobs in the private sector afterwards.

My first full-time job entailed working in one of the largest Greek companies (Intrasoft S.A.) as an external partner for the customs & taxation project of the European Commission. I worked in a multinational and high-pressure environment dealing with or delegating business questions and technical problems for 3 years.

The skills I developed during that time helped me move on to MedNet International in 2011. MNI is a member of Munich Re; one of the top reinsurance associations globally with millions of customers from Saudi Arabia to Mexico. I am part of the database experts team and my responsibilities vary from writing technical specifications to performing complex data manipulation for our international clients.

One of my dreams is to work and live abroad as I am really fond of getting to know new cultures and people. I believe that my professional competences as well as my personal skills make me an ideal candidate for all IT-related sectors.

I am hard working and service-oriented. At the same time I am easy-going and creative. Just give me the chance to prove it to you as well!

Education

1999 – 2004: Diploma of Computer Engineering @ University of Patra

Experience

1) Present day: Support Services Specialist @ MedNet International

• Receiving and logging requests for support from help desk, other service delivery staff and/or users

• Investigating problems and other requests for support and providing correct responses to requests by: manipulating data, reconfiguring systems, changing operating procedures, communicating solutions with customers, producing additional documentation, or escalating requests to systems development staff or software suppliers

• Ensuring all work is carried out and documented in accordance with required standards, methods and procedures

2) 2008 – 2011: Application Support Expert for European Commission General Directorate of Taxation and Customs Union (DG TAXUD) @ Intrasoft International S.A.

• 1st line support: help desk management, follow-up of incidents, problems and service requests, prioritizing, reporting problems and difficulties experienced by the users and interacting with the development teams

• 2nd line support: application management, conformance testing, database administration, troubleshooting

3) 2007 – 2008: Analyst – Developer @ Research & Informatics Corps (Hellenic Army)

4) 2005 – 2007: Tutor of basic computer skills for adults (IRON) @ Institute for Lifelong Education (I.D.EK.E.)

Skills

  • Oracle WebLogic (1 year)
  • Oracle SQL (2 years)
  • Oracle Solaris (1 years)
  • Oracle BI Publisher (1 year)
  • Oracle BI Discoverer (1 year)
  • Matlab (3 years)
  • ITIL (3 years)

Specialties

    Creative, friendly, Multilingual, Organized, Responsible, Service-oriented

Groups & Associations

    Technical Chamber of Greece (T.E.E.)

Spoken Languages

    1) Greek: Native speaker 2) English: Fluent speaker, 3. Spanish: Diploma Superior Instituto Cervantes, French Dalf