Manager

Resume posted by Roidis Leandros in Admin.
Desired salary: $45,000.00
Desired position type: Any
Location: Marousi Decentralized Administration of Attica, Greece

Contact Roidis Leandros

Summary

I am an confindent and enthousiastic person that seeks a job opportunity in the business field especially in Human Resources part.

Education

10/2015 – 10/2019
BA (Hons) in Business Management
Queen Margaret University of Edinburgh – Scotland – 1:1 Degree

03/2009 – 04/2015
Automation Systems
National Technical University of Piraeus – Greece

03/2014 – 06/2014
Training Educational Seminars on the Business
Model “Canvas” for Entrepreneurship
Alba, American College of Greece

03/2013 – 06/2013
Training on Value Proposition on Greek Tourism
Alba, American College of Greece

09/2005 – 08/2008
1st High School of Vrilissia, – Athens, Greece

Experience

09/2017 – 02/2018
Metropolitan College Of Athens,
Frond Office Manager

• Academic and organizing consulting
• Flow and program control
• Checking of arrivals and departures of professors
• Academic material preparation
• Support professors
• Informing and servicing students

01/2017 – in progress
Era Ltd.
External Partner

• Organizing and Supporting Global Congresses
• Customer experience operations
• Customer services on servqual and blueprint models
• Team Leader operations
• Consultant of highly invited meeting procedures

Projects

-Concordia Congress-Summit Europe 2017, Hilton,Athens

-Euromedlab 2017, Athens Megaron Concert Hall, Athens

08/2016 – 10/2017
Metropolitan College of Athens ,
Brand Ambassador

• Communication with Cadnidates visiting the campus
• Tour around the candidates
• Delivering College’s culture and experience to candidates
• Assistng Admissions procedures

04/2017 – 07/2017
Metropolitan College Of Athens,
Internship at Marketing Department

• Academic representative
• Communication with Cadnidates visiting events
• Organazing and advice and guidance of guests
• Renewal and maintenance data base with excel
• Blueprint operation – Customer Service

Projects

-Graduation Ceremony 2017 with 3000 guests, Olympic Cycling Track,Athens

-Poseidonia Sea Tourism Forum 2017,Megaron Concert Hall, Athens

-Scientific Conference of Forensic Medicine 2017, Piraeus University

05/2015 – 05/2016
Pagwtomania Franchise Stores, Athens
Store Manager

• Providing product and service information
• Resolving “critical incidents” with dissatisfied customers
• Supervising staff,
• Delegating workload
• Assisting in store operations
• Financial control
• H.R. responsibilities – Conducting interviews for future employees

10/2013 – 12/2014
Together For Children (N.G.O.), Athens
Volunteer
▪ Helping and supporting children in need

02/2010 – 06/2013
Royal Food Hellas, Athens
Customer Service Representative
▪ Providing product and service information, Resolving product and service problems

09/2009 – 01/2010
Poros Image Hotel 5*, Poros Island
Floor manager

▪ Serving customers, Supervising staff, Delegating workload, Assisting in
store operations

Skills

  • 5 years of experience

Specialties

    Human resources; management; leadership; team player; public speeking; presentation skills; empathy; working under atress conditions; critical thinking; problem solver

Spoken Languages

    English German Greek