University of Westminster Business Management graduate

Resume posted by labrosfo in Other.

Desired position type: Any
Location: Athina, Athens Decentralized Administration of Attica, Greece

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Summary

Graduated from the University of Westminster in June 2017 with a Bachelor of Arts (BA) Honours in Business Management and awarded with an Upper Second Class Honours. Finished High school in Greece with a first (16.1/20). Received mostly A grades on modules in Deree College Athens, Greece. Worked in the Logistics department of Yfantis S.A, in a work placement for two months in Summer ’15. Acquired good communication skills with the suppliers and knowledge of company processes. Worked as a Junior Market Analyst in Dodoni S.A, in a work placement for two months in Summer ’16. Worked as an Apple Technical Advisor supporting customers from the UK and Ireland from October 2017 until May 2018. Possess excellent Microsoft Office skills and Microsoft Project skills as well as basic SAP software skills.

Education

UNIVERSITY OF WESTMINSTER (Baker street, London) Sep. ‘14 – June ‘17
Bachelor’s Degree, Business Management

ACG DEREE, THE AMERICAN COLLEGE OF GREECE (Athens, Greece) Sep. ’12 – May ‘14

4th GENERAL LYCEUM OF ARGYROUPOLI (Athens, Greece) Sep. ’08 – June ‘11
Apolytirion Certificate with Excellent grade (16.1/20)

Experience

TELEPERFORMANCE 10/17 – 05/18

Type of Company: Multinational company that specializes in outsourced omnichannel customer experience management (Business Process Outsourcing (BPO)). The company provides customer acquisition, customer care, technical support, debt collection, social media and other services in 74 countries serving over 160 markets.

Apple English Technical Advisor:
– Customer care and Technical Support for Apple products via Inbound and Outbound Calls, supporting customers from the United Kingdom and Ireland.
– Mentoring new upcoming advisors due to good performance and meetings KPIs.

DODONI S.A 07/16 – 08/16

Type of Company: Dairy Production company that produces many dairy products including Feta Cheese, milk and yogurt. Dodoni has become one of the leading dairy companies in Greece, and the market leader in P.D.O Feta cheese. The company also operates in Cyprus and exports its products in 44 countries.

Junior market analyst:
– Data collection for the dairy market
– Interpret and communicate information effectively with senior analysts
– Preparation of board presentations for the senior analysts
– Analysing new markets and opportunities
– Assist senior analysts with decisions for further investments and new market explorations

IFANTIS S.A 05/15 – 07/15

Type of Company: Meat Production Company that produces many kinds of food like sausages, burgers, pizzas, salads, chicken products, ready meals and Greek Feta cheese. Ifantis S.A is a leading Greek company in meat production which exports her products to a lot of European countries like, Romania, Belgium, Cyprus, Germany and France. The Company also operates in Romania as Ifantis Romania.

Logistics Assistant:
– Assist the warehouse manager to buy materials
– Inform the warehouse manager and the production department about the stock of materials
– Fill all necessary documents for iso system
– Contact existing and new suppliers for new orders

Skills

  • Microsoft Office
  • SAP products
  • Market research
  • Microsoft Project

Specialties

    Team Leadership, Team Management

Spoken Languages

    1) English 2) Greek