1) September 1996 – July 2001
Piraeus, Greece
Greek/French High school “Ecole Jeanne D’Arc”

2) September 2001 – July 2007
University of Piraeus, Greece
Department of Digital Systems

Bachelor of Digital Systems
Specialized in Communication Systems and Networks
Thesis Title: Modern Techniques for Analysis and Risk Management
Object-Oriented Programming, Computer Architecture, Operating Systems, Distributed Systems, Computer Networks, Database Systems, Data Warehouses and Data Mining, Intelligent Systems and Networks, Embedded Systems, Network Management

3) September 2008 onwards
University of Piraeus, Greece
Department of Informatics
Master in Informatics
Thesis Title (currently ongoing): Software Engineering – Nitric acid production unit (C# programming language)

January 2009 – July 2009
Instructor of Internet Technology and Operating Systems in public Vocational Training Institute
Teaching of Operating Systems – theory & workshops
VTI of Keratsini, Mistra 23 & Ellis rd, 18757 Keratsini

August 2009 onwards
Service Desk IT Professional (a european commission’s project)
– User management – Administrator of five web-based applications
(ITSM Portal, CS/RD, CS/MIS, CS/MISe, owITSM)
– Portal moderator (editor & publisher)
– Call handling
– Management of Information exchanged
– Direct Contact with Customer and other external parties
– Deal with issues/problems that occur under Customs, Excise, Taxation premises
– Extraction of reports related to the Service Desk
– Procedure maintenance
INTRASOFT International S.A., 19 km of the Markopoulou – Peania Avenue

• HTML
• PostgreSQL
• C++
• C#
• JAVA
• PHP
• Javascript
• UML
• Rational Rose
• Microsoft Office

Data Mining, User management

1. Greek: (Native) 2. English: Excellent (Proficiency) 3. French: Excellent (Sorbonne II)